Clinical judgment stays human
Software may organize information. Your clinician reviews anything used in care.
Virtual mental health care for California Medi-Cal members
Grounding care, where you are.Steady support for life's quiet moments.
TalkDoc connects eligible Medi-Cal members with licensed therapists and psychiatrists over secure video. Covered visits are $0 with qualifying plans, and appointments are often open within 7 days.
Call (650) 265-2707A licensed clinician leads every visit. AI does not diagnose or prescribe.
- $0 with qualifying Medi-Cal
- Often within ~7 days
- Licensed clinician every visit
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Understanding your benefits
Check your Medi-Cal plan in a few moments.
Select your county and health plan to see current video appointment availability and confirm your $0 visit coverage.
Check if your plan qualifiesCalifornia · 2026
- Alameda Alliance for Health
- San Francisco Health Plan
- Central California Alliance for Health
- Contra Costa Health Plan
Coverage, referrals, availability, and cost-sharing follow your plan’s rules. A coverage check is not a guarantee of eligibility or payment.
Human-centered care
Care rooted in thoughtful listening.
Meet Dr. Dre Irizarry, a board-certified psychiatrist in our network. True care begins with authentic trust, careful listening, and seasoned medical judgment.
- Licensed clinician leads every visit
- AI does not diagnose or prescribe
- Medication decisions stay with qualified prescribers
Step-by-step guidance
A simple, clear journey to your visit.
From checking coverage to meeting your doctor, we keep each step straightforward so you always know what comes next.
Check your Medi-Cal plan
Tell us your plan and county first.
Match with a licensed clinician
Psychiatry, therapy, or both—based on coverage, location, and availability.
Start care by video
Your clinician leads every treatment decision.
Clinical boundaries
Licensed clinicians lead all medical decisions.
Your treating doctor maintains complete responsibility for diagnosis and treatment plans. Technology only serves to streamline administrative tasks and maintain clarity.
Technology may support
- Organizing information
- Drafting notes for review
- Practical reminders
Humans remain accountable
- Diagnosis
- Medication decisions by qualified prescribers
- Treatment
Optional means optional
Community and other tools are separate from receiving clinical care.
Not ad inventory
TalkDoc does not sell your health information to advertisers.
Measuring our care
Tracking timely access and lasting support.
We follow how quickly members connect to care and how consistently they feel supported, using these insights to refine the platform continuously.
Company-reported so far
- 40,000+
- appointments completed Company-reported
- Nearly 3,000
- people cared for Company-reported
- Often under 7 days
- to a first video visit When capacity is available
- $0
- for eligible members Qualifying Medi-Cal plans
Totals through July 2026 are company-reported and unaudited. They do not promise a particular result for any person.
Support between appointments
Gentle focus while you wait.
Access optional guides and grounding tools to stay clear and oriented in the days leading up to your next video session.
- Visit Community
- Read the guides
- Optional check-ins
Availability varies. These tools do not replace your clinician or emergency care.
Member reflections
Real experiences from people receiving care.
“The quality of care has been really good. We’re really glad we found our doctor when our local place stopped accepting patients.”
Individual experiences, not a promise of a particular clinical result.
Community & partners
Bringing members, clinicians, and plans together.
Clear answers
Everything you need before your first visit.
Which Medi-Cal plans do you accept?
TalkDoc currently works with Alameda Alliance for Health, San Francisco Health Plan, Central California Alliance for Health, and Contra Costa Health Plan. Your county, service needs, capacity, and plan rules also affect eligibility.
Is care really $0?
Covered visits are $0 for many eligible members with qualifying Medi-Cal plans. Authorizations, referrals, network status, and other plan rules still apply.
How soon can I be seen?
Many people receive a first video appointment within about a week when capacity is available. Timing depends on coverage, location, needs, and open appointments. We do not promise a specific date.
Will AI diagnose or treat me?
No. Your treating clinician makes diagnosis and treatment decisions. Only appropriately licensed prescribers make medication decisions. AI has a limited support role only.
Is TalkDoc an emergency service?
TalkDoc is not an emergency service. If you are thinking about hurting yourself or someone else, call or text 988. In an emergency, call 911.
Next step
Check if TalkDoc works with your plan.
Eligible Medi-Cal members can meet a licensed clinician by video—often within about a week when capacity is available.
Eligibility, covered services, costs, and timing depend on plan rules and availability. TalkDoc is not an emergency service.