You are not alone
A licensed clinician leads your care, and our team helps with the practical steps around it—coverage questions, scheduling, follow-through.
Virtual mental health support for Medi-Cal members in California
A quiet place to begin.Covered appointments cost $0 with qualifying plans.
TalkDoc links eligible individuals with licensed psychiatrists and therapists through private video visits. When openings permit, appointments start within 7 days.
Call (650) 265-2707A licensed clinician leads every visit. AI does not diagnose or prescribe.
- $0 with qualifying Medi-Cal
- Often within ~7 days
- Video or a plain phone call
- Licensed clinician every visit
Our promise
We build a net so you don't fall.
Getting care should not feel like a test you can fail. From your first question to ongoing treatment, a real team stays beside you—so a confusing system is never a reason to give up.
No one is left behind
If a step doesn't work out—coverage, referrals, timing—we say so plainly and help you find the next one. We don't disappear.
The right diagnosis opens doors
A careful diagnosis is more than a label. It can be the key to care, recovery time, and support you may be entitled to.
Your opportunities and rights
With the right diagnosis, more can become possible. We help you discover what may apply to you:
- A careful evaluation and a clear diagnosis from a licensed clinician
- Medical documentation that can support a request for medical leave from work or school
- Referrals toward rehabilitation and ongoing treatment when clinically appropriate
- Plain-language help understanding your Medi-Cal coverage and rights
Every situation is different. Decisions about medical leave, rehabilitation programs, and benefits are made by employers, schools, plans, and public programs under their own rules. Your clinician and care team help you understand your options—honestly, and at your side.
The look of this page comes from a small library of designs—colors and wording vary, same promise: you are not alone, and the facts stay the facts. You never move back to a version you've already seen.
EditionBloom No. 239Low Tide & First Light
Verifying your plan
See if your Medi-Cal plan is accepted.
Select your county and health plan. We will show you current appointment openings and walk you through your coverage.
Check if your plan qualifiesCalifornia · 2026
- Alameda Alliance for Health
- San Francisco Health Plan
- Central California Alliance for Health
- Contra Costa Health Plan
Coverage, referrals, availability, and cost-sharing follow your plan’s rules. A coverage check is not a guarantee of eligibility or payment.
Medical leadership
Real human connections with licensed doctors.
Dr. Dre Irizarry and our clinical network provide attentive, unhurried care rooted in trust and thorough listening.
- Licensed clinician leads every visit
- AI does not diagnose or prescribe
- Medication decisions stay with qualified prescribers
Simple steps
A clear route to your first session.
From checking benefits to joining your initial video appointment, every step remains clear and manageable.
Check your Medi-Cal plan
Tell us your plan and county first.
Match with a licensed clinician
Psychiatry, therapy, or both—based on coverage, location, and availability.
Start care by video or phone
No app to download. If your internet is slow, a phone visit works the same way.
Ongoing support
Thoughtful guidance between visits.
Access gentle, practical reflection tools to keep you supported while waiting for your next video session.
- Visit Community
- Read the guides
- Optional check-ins
Availability varies. These tools do not replace your clinician or emergency care.
Patient experiences
Quiet reflections from members in care.
“The quality of care has been really good. We’re really glad we found our doctor when our local place stopped accepting patients.”
Individual experiences, not a promise of a particular clinical result.
Measuring progress
Focusing on timely entry and sustained support.
We track how quickly members access appointments and stay engaged, using insights to continually refine our platform.
Company-reported so far
- 40,000+
- appointments completed Company-reported
- Nearly 3,000
- people cared for Company-reported
- Often under 7 days
- to a first visit When capacity is available
- $0
- for eligible members Qualifying Medi-Cal plans
Totals through July 2026 are company-reported and unaudited. They do not promise a particular result for any person.
Clinical boundaries
Human doctors lead every medical decision.
Licensed clinicians oversee diagnosis, treatment plans, and prescriptions. Any digital or AI tools serve only in a strictly transparent, supporting role.
Technology may support
- Organizing information
- Drafting notes for review
- Practical reminders
Humans remain accountable
- Diagnosis
- Medication decisions by qualified prescribers
- Treatment
Clinical judgment stays human
Software may organize information. Your clinician reviews anything used in care.
Optional means optional
Community and other tools are separate from receiving clinical care.
Not ad inventory
TalkDoc does not sell your health information to advertisers.
Network pathways
Connecting members, providers, and health plans.
Common questions
Clear answers before you take the first step.
Which Medi-Cal plans do you accept?
TalkDoc currently works with Alameda Alliance for Health, San Francisco Health Plan, Central California Alliance for Health, and Contra Costa Health Plan. Your county, service needs, capacity, and plan rules also affect eligibility.
Is care really $0?
Covered visits are $0 for many eligible members with qualifying Medi-Cal plans. Authorizations, referrals, network status, and other plan rules still apply.
How soon can I be seen?
Many people receive a first appointment within about a week when capacity is available. Timing depends on coverage, location, needs, and open appointments. We do not promise a specific date.
What if I don't have good internet, or a computer?
A phone call is enough. Medi-Cal covers audio-only visits on the same terms as video, so a phone visit is a real visit—same clinician, same care, same $0 for eligible members. You do not need a computer, a smartphone app, or a fast connection.
Will AI diagnose or treat me?
No. Your treating clinician makes diagnosis and treatment decisions. Only appropriately licensed prescribers make medication decisions. AI has a limited support role only.
Is TalkDoc an emergency service?
TalkDoc is not an emergency service. If you are thinking about hurting yourself or someone else, call or text 988. In an emergency, call 911.
Next step
Take the first step. We'll hold the net.
Check your coverage today. Eligible Medi-Cal members can meet a licensed clinician by video or by phone—often within about a week when capacity is available—and we stay with you from there.
Eligibility, covered services, costs, and timing depend on plan rules and availability. TalkDoc is not an emergency service.