You are not alone
A licensed clinician leads your care, and our team helps with the practical steps around it—coverage questions, scheduling, follow-through.
Medi-Cal mental healthcare · by video · $0 when eligible
You are not alone in this.No one gets left behind.
Reaching out takes courage. When you do, we answer: a licensed psychiatrist or therapist by video—often within about a week when capacity is available. $0 for eligible members with qualifying Medi-Cal plans.
Call (650) 265-2707A licensed clinician leads every visit. AI does not diagnose or prescribe.
- $0 with qualifying Medi-Cal
- Often within ~7 days
- Licensed clinician every visit
Our promise
We build a net so you don't fall.
Getting care should not feel like a test you can fail. From your first question to ongoing treatment, a real team stays beside you—so a confusing system is never a reason to give up.
No one is left behind
If a step doesn't work out—coverage, referrals, timing—we say so plainly and help you find the next one. We don't disappear.
The right diagnosis opens doors
A careful diagnosis is more than a label. It can be the key to care, recovery time, and support you may be entitled to.
Your opportunities and rights
With the right diagnosis, more can become possible. We help you discover what may apply to you:
- A careful evaluation and a clear diagnosis from a licensed clinician
- Medical documentation that can support a request for medical leave from work or school
- Referrals toward rehabilitation and ongoing treatment when clinically appropriate
- Plain-language help understanding your Medi-Cal coverage and rights
Every situation is different. Decisions about medical leave, rehabilitation programs, and benefits are made by employers, schools, plans, and public programs under their own rules. Your clinician and care team help you understand your options—honestly, and at your side.
The look of this page comes from a small library of designs—colors and wording vary, same promise: you are not alone, and the facts stay the facts. You never move back to a version you've already seen.
EditionCurrent
Coverage
Plans we work with today
Choose your plan and county. We will explain what care is available and what happens next.
Check if your plan qualifiesCalifornia · 2026
- Alameda Alliance for Health
- San Francisco Health Plan
- Central California Alliance for Health
- Contra Costa Health Plan
Coverage, referrals, availability, and cost-sharing follow your plan’s rules. A coverage check is not a guarantee of eligibility or payment.
How care works
Three steps. We walk them with you.
Check coverage, match with a licensed clinician, and meet by secure video.
Check your Medi-Cal plan
Tell us your plan and county first.
Match with a licensed clinician
Psychiatry, therapy, or both—based on coverage, location, and availability.
Start care by video
Your clinician leads every treatment decision.
Outcomes
Access is only the start.
We measure access, continuity, and hospital use—then improve care from what we learn.
Company-reported so far
- 40,000+
- appointments completed Company-reported
- Nearly 3,000
- people cared for Company-reported
- Often under 7 days
- to a first video visit When capacity is available
- $0
- for eligible members Qualifying Medi-Cal plans
Totals through July 2026 are company-reported and unaudited. They do not promise a particular result for any person.
Who leads care
A licensed clinician every visit.
Diagnosis and treatment stay with your clinician. TalkDoc supports the practical steps around care.
- Licensed clinician leads every visit
- AI does not diagnose or prescribe
- Medication decisions stay with qualified prescribers
Between visits
Optional support when you need it.
Tools that keep care close—without replacing your clinician.
- Visit Community
- Read the guides
- Optional check-ins
Availability varies. These tools do not replace your clinician or emergency care.
From people in care
What care can feel like.
“The quality of care has been really good. We’re really glad we found our doctor when our local place stopped accepting patients.”
Individual experiences, not a promise of a particular clinical result.
Trust
Your care is not raw material.
We never sell your health information to advertisers. Licensed professionals stay accountable for diagnosis and treatment.
Technology may support
- Organizing information
- Drafting notes for review
- Practical reminders
Humans remain accountable
- Diagnosis
- Medication decisions by qualified prescribers
- Treatment
Clinical judgment stays human
Software may organize information. Your clinician reviews anything used in care.
Optional means optional
Community and other tools are separate from receiving clinical care.
Not ad inventory
TalkDoc does not sell your health information to advertisers.
Partners
Also here for clinicians and health plans.
FAQ
Plain answers.
Which Medi-Cal plans do you accept?
TalkDoc currently works with Alameda Alliance for Health, San Francisco Health Plan, Central California Alliance for Health, and Contra Costa Health Plan. Your county, service needs, capacity, and plan rules also affect eligibility.
Is care really $0?
Covered visits are $0 for many eligible members with qualifying Medi-Cal plans. Authorizations, referrals, network status, and other plan rules still apply.
How soon can I be seen?
Many people receive a first video appointment within about a week when capacity is available. Timing depends on coverage, location, needs, and open appointments. We do not promise a specific date.
Will AI diagnose or treat me?
No. Your treating clinician makes diagnosis and treatment decisions. Only appropriately licensed prescribers make medication decisions. AI has a limited support role only.
Is TalkDoc an emergency service?
TalkDoc is not an emergency service. If you are thinking about hurting yourself or someone else, call or text 988. In an emergency, call 911.
Next step
Take the first step. We'll hold the net.
Check your coverage today. Eligible Medi-Cal members can meet a licensed clinician by video—often within about a week when capacity is available—and we stay with you from there.
Eligibility, covered services, costs, and timing depend on plan rules and availability. TalkDoc is not an emergency service.