How to get Medi-Cal coverage in Alameda County
Plain steps, in plain words
Getting covered should not take a specialist to understand. This is what to do, who to call, and what to have ready.
Where to apply, what to expect, and how to keep your coverage active if you live in Alameda County.
Alameda County residents apply for Medi-Cal through the Alameda County Social Services Agency (SSA). Applications are accepted online, by phone, or at local eligibility centers.
Submit an application
- Online: Use BenefitsCal (https://www.benefitscal.com) to complete an application and upload supporting documents.
- Phone: Call the Customer Service Center at 510-272-3663, Monday–Friday, 7:30 a.m.–5:30 p.m.
- In person: Visit SSA offices in Oakland (2000 San Pablo Ave), Hayward (24100 Amador St), or Livermore (3311 Pacific Ave).
SSA representatives will schedule an interview if needed and notify you about eligibility decisions. If you are already enrolled in CalFresh or CalWORKs, you may be fast-tracked for Medi-Cal.
Stay covered
- Read mail and BenefitsCal messages for renewal packets.
- Report changes in address, household, or income within 10 days by phone or via BenefitsCal.
- Ask for interpreters or disability accommodations if required during appointments.
Where to go
- Alameda County SSA Medi-Cal — Medi-Cal eligibility details and local office hours.
- BenefitsCal
More on Alameda County
- How to get Medi-Cal coverage in Alameda County
- Alameda County mental health resources that accept Medi-Cal