Partnering with Health Plans to Deliver Exceptional Behavioral Health Outcomes.
TalkDoc delivers outcome-focused mental health care that lowers hospitalizations and reduces costs for your plan. Our Clinical Leadership achieves a 0.16% annual hospitalization rate, many times better than Medi-Cal averages.
A mental health crisis demands better solutions for your members
Health plans face rising costs from untreated conditions, frequent ER visits, and hospitalizations that better outpatient care could prevent.
require mental healthcare but have limited access due to provider shortages and the complications of Medicaid reimbursement for psychiatrists.
Health plans face rising costs from untreated conditions, frequent ER visits, and hospitalizations that better outpatient care could prevent.
of Americans live in a Mental Health Professional Shortage Area
of U.S. counties have a serious psychiatrist shortage
of psychiatrists don't accept insurance
Outcome-focused care that lowers costs for your plan
TalkDoc delivers outcome-focused mental health care that lowers hospitalizations and reduces costs for your plan.
Dramatically Lower Hospitalizations
Our Clinical Leadership achieves a 0.16% annual hospitalization rate for mental health, many times better than Medi-Cal averages.
30,000+ Appointments Delivered
Proven track record serving Medicaid members across a range of severity levels, from mild to severe mental illness.
AI-Powered Outcome Tracking
We are building software that tracks clinical outcomes and continuously improves results over time, giving plans measurable ROI.
After-Hours Availability
Extended availability reduces crisis escalations and ER utilization, saving your plan money while improving member experience.
Measurable, Superior Outcomes
Our partner P.C.s consistently deliver measurable, superior outcomes for Medi-Cal members. We attribute this to rigorous clinical leadership, provider support, and a model that prioritizes sustained patient engagement over volume.
Compared to the industry average of ~2–4% for Medi-Cal focused mental health companies — Many times better.
*Data reflects aggregate outcomes across all TalkDoc-supported partner practices. Measurement period: 2020–2024. Methodology available upon request.
How we ensure every clinician delivers top-tier outcomes
Every clinician partner with TalkDoc receives monthly one-on-one clinical coaching from our clinical leadership. Additional mentorship is available for practices needing expanded support.
- Complex Case Consultation
Hands-on guidance on challenging presentations.
- Consistent Quality of Care
Rigorous oversight across all partner practices.
- Practice Operations Support
Guidance on treatment planning and medication management decisions.
Clinical Leadership
Setting the outcome standard across every TalkDoc partner practice.
Monthly Clinician Coaching
Our clinical leadership personally coaches every clinician partner on a monthly basis to ensure our outstanding outcomes.
Outcome Tracking Software
We are building proprietary software that tracks patient outcomes in real time and identifies opportunities to improve results.
Multi-PC Model
We partner with multiple professional corporations across our applications to expand access.
How We Work With Health Plans
TalkDoc provides management and clinical support services to independent clinician partners, ensuring exceptional outcomes while preserving full clinical independence.
Clinical Coaching
Every clinician partner receives monthly one-on-one coaching from our clinical leadership to maintain our outcome standards.
Open P.C. Model
Any clinician can form a professional corporation and partner with TalkDoc. We welcome new P.C.s to expand access.
P.C. Bills Directly
TalkDoc is not the billing entity — the P.C. is. Clinical decisions remain entirely with the physician-owned entity.
"Our clinical leadership has achieved a hospitalization rate of 0.16% or lower annually for mental health reasons — and provides monthly coaching to every clinician partner, ensuring every provider reaches this exceptional standard of care."
This structure complies with the Corporate Practice of Medicine doctrine while enabling top-tier operational efficiency.
Value to Your Health Plan
Why partnering with TalkDoc improves your bottom line and member outcomes
Reduced Hospitalizations
Our 0.16% hospitalization rate means dramatically fewer costly inpatient stays charged to your plan.
Lower ER Utilization
After-hours availability and proactive care prevent ER visits, saving $2,000–$5,000+ per avoided visit.
Measurable Outcomes
Our outcome tracking software gives your plan transparent data on member improvement over time.
Expanded Access
Our multi-PC model credentials clinicians quickly, increasing your network's mental health capacity.
HEDIS & Quality Metrics
Better outcomes contribute to your plan's quality scores and regulatory compliance metrics.
Scalable Partnership
We grow with your plan — adding clinicians through new PCs while maintaining outcome standards.
Partner Practices
Csolutions International
Clinical Leadership, MD
Ready to Learn More?
Interested in learning more or working with us? We're happy to provide additional documentation, outcome data, or connect you directly with our clinical leadership.
Contact Our Team →We typically respond within one business day. You can also reach us at (650) 265-2707.