Describe TalkDoc and help with logistics. Never choose or endorse a clinician for someone.
Jobs at TalkDoc · commercial-plan pilot
Build the human front door to mental health care.
Help people understand how to reach TalkDoc without steering their clinical choices—or help psychiatrists complete the administrative path into designated commercial networks. Clear work. Measurable results. Human judgment where it matters.
- Commercial products only
- Written engagement required
- No guaranteed hours or earnings
Our operating rule
Explain the path. Protect the person. Let them choose.
The operating standard
Human help without clinical steering.
These opportunities are designed around neutral information, secure workflows, independently made choices, and compensation events separated from treatment and reimbursement.
Consumers and clinicians submit sensitive information only through approved secure systems.
Performance payments do not depend on treatment, professional fees, claims, or reimbursement.
Role 01 · performance marketing
Commercial Care Access Partner
A human, nonclinical guide who creates accurate awareness and helps prospective consumers navigate TalkDoc’s secure booking path while preserving free provider choice.
01
What you would do
- Use only current, TalkDoc-approved descriptions of the platform, participating commercial products, and booking process.
- Help prospective consumers understand how to check eligibility and use TalkDoc's secure registration and booking flow.
- Build ethical awareness through community relationships, digital campaigns, events, or other channels approved in the written engagement.
- Track campaign sources with the assigned link or code and keep nonclinical activity records accurate.
- Route coverage, clinical, privacy, and complaint questions to the appropriate TalkDoc team instead of guessing.
02
What makes a booking qualify
- 01
The person is a genuinely new prospective TalkDoc consumer and was not already registered, attributed, or in an active TalkDoc intake flow.
- 02
The person uses your assigned attribution link or code before completing the qualifying event; the first valid recorded source controls when claims conflict.
- 03
The coverage is an eligible commercial insurance product specifically listed in your written engagement at the time of booking.
- 04
The consumer independently selects from the clinicians and times made available through TalkDoc's booking experience.
- 05
The consumer submits a genuine initial psychiatry booking request with enough valid information for TalkDoc to verify the event through its secure systems.
- 06
The event passes duplicate, self-referral, manipulation, and fraud review. Unless written terms say otherwise, only one acquisition event can qualify per person.
Illustrative month50
×verified new-member booking events
Rate$2
=for each qualifying booked patient
Performance pay$100
one-time for those 50 patients
The payment boundary
Booking is the event. Care is not.
- Not required: a completed appointment, diagnosis, prescription, treatment, claim, professional fee, or insurer payment.
- Not a clawback by itself: a later cancellation, no-show, claim denial, or decision not to continue care.
- Never eligible: duplicate, fabricated, purchased, self-attributed, improperly incentivized, or manipulated activity.
Non-negotiable boundaries
What this role must never become.
Trust is part of the product. An attributed result does not qualify if it was created through prohibited conduct.
- Do not choose, rank, recommend, or endorse a particular clinician for a consumer.
- Do not provide clinical advice, assess symptoms, promise an outcome, or describe TalkDoc as emergency care.
- Do not promise coverage, a copay, an appointment date, or plan payment. Eligibility and benefits must be verified through approved channels.
- Do not imply that you work for or are endorsed by an insurer, employer, clinician, or government agency.
- Do not collect diagnoses, medications, medical records, member IDs, portal credentials, or other health information. Consumers enter information directly into TalkDoc's secure flow.
- Do not buy referrals, pay consumers, use deceptive or coercive outreach, or target people using improperly obtained health information.
Role 02 · network operations
Credentialing & Recruiting Partner
Find qualified psychiatrists and own the nonclinical administration required to move each pre-approved psychiatrist–plan pair from first conversation to written commercial-plan approval.
01
What you would own
- Source psychiatrists who fit TalkDoc's current clinical, licensure, availability, and commercial-network priorities.
- Explain the opportunity accurately without promising employment, compensation, patient volume, credentialing approval, or a particular effective date.
- Coordinate the administrative checklist, deadlines, status follow-up, and correction of nonclinical file deficiencies.
- Use only the approved secure credentialing workflow for licenses, attestations, identifiers, insurance documents, and other sensitive records.
- Maintain a clear status record for each pre-approved psychiatrist–plan pair and escalate information that must come from the psychiatrist or clinical entity.
02
What makes an approval qualify
- 01
TalkDoc approves the psychiatrist and designated commercial plan in writing before recruiting or credentialing work begins.
- 02
You are the recorded source for a psychiatrist who was not already active in TalkDoc's recruiting or credentialing pipeline for that plan.
- 03
The psychiatrist authorizes the process and personally supplies every required signature, attestation, and representation.
- 04
You coordinate a complete and accurate administrative file through the approved secure workflow. You may not sign for the psychiatrist or alter source documents.
- 05
The designated commercial plan—or its authorized credentialing delegate—issues final written confirmation that the psychiatrist is approved for participation.
- 06
Any required correction period is complete and the approval has not been withdrawn for inaccurate, incomplete, or unauthorized submissions.
Psychiatrists4
×each pre-approved for two plans
Plan approvals each2
×eight approved pairs total
Rate$150
=per approved pair
Performance pay$1,200
if all eight pairs qualify
Approval—not treatment
The performance event is final written commercial-plan approval. The psychiatrist does not need to see a patient or generate a claim.
The psychiatrist attests
You can coordinate the file, but only the psychiatrist may make required clinical representations, signatures, and attestations.
Pairs are counted separately
One psychiatrist approved for two pre-authorized plans creates two possible results. Recredentialing counts only when expressly pre-approved.
Incomplete work does not qualify
Introductions, partial files, withdrawn applications, rejected files, and unapproved plan work do not earn the performance amount.
Commercial means product-specific
A carrier name is not enough.
Many insurance organizations administer both commercial and government-funded products. Only the exact commercial products listed in a signed engagement are eligible.
Named commercial products
Nongovernment employer, individual, or other commercial insurance products expressly approved in writing for the program.
Government-funded coverage
Medicare, Medicare Advantage, Medicaid or Medi-Cal, CHIP, TRICARE, Veterans Health Administration, dual-eligible coverage, or any event paid in whole or part by a government program.
Unlisted and self-pay activity
A carrier’s other products, self-pay care, retroactive work, and any product not named in the engagement do not qualify unless added prospectively in writing.
How the engagement works
Performance-based does not mean undefined.
The signed agreement establishes the real operating terms before any activity begins. This public page is a clear overview, but the agreement controls.
Scope first
TalkDoc approves the role, territory, channel, commercial products, attribution method, start date, and authorized materials in writing.
Classification first
The actual relationship determines worker status. Applicable wage, hour, expense, tax, insurance, and benefit rules override inconsistent labels or performance terms.
Verification before pay
TalkDoc checks attribution, plan-product eligibility, duplicates, fraud indicators, and the role-specific result. The agreement defines review and dispute timing.
No earnings promise
There are no promised hours, consumers, clinicians, approvals, or minimum earnings. Examples illustrate arithmetic only.
Expenses need approval
Do not buy ads, tools, data, travel, incentives, or services expecting reimbursement unless TalkDoc approved the expense in advance and in writing.
Rules can narrow the pilot
Law, payer contracts, professional-entity requirements, or compliance review may exclude a channel or product. Changes apply prospectively through written notice or updated terms.
Questions, answered
Know the rules before you raise your hand.
Does the referred consumer have to complete treatment?
No. The care-access payment is tied to a verified new-member booking event. It is not conditioned on attending a visit, receiving a diagnosis or treatment, submitting a claim, or anyone receiving reimbursement. A later cancellation or no-show does not by itself disqualify an otherwise genuine event.
Can I recommend the best psychiatrist?
No. You may explain TalkDoc's platform and booking logistics using approved materials, but the consumer must choose independently from the options presented. Clinical matching questions belong with TalkDoc's authorized care team.
What does “commercial plan” mean here?
It means a specific nongovernment insurance product named in your written engagement—not every product sold by the same carrier. Medicare, Medicare Advantage, Medicaid or Medi-Cal, CHIP, TRICARE, Veterans Health Administration coverage, dual-eligible coverage, and any visit paid in whole or part by a government program are outside this pilot.
Can I do both roles?
Yes, if TalkDoc approves both scopes in writing. Each booking event and each psychiatrist–plan approval is evaluated independently. Recruiting a psychiatrist does not create a care-access payment, and booking activity does not create a credentialing payment.
When are approved results paid?
TalkDoc reviews attributed results on the schedule stated in the signed engagement. The agreement controls verification, invoicing, payout dates, taxes, approved expenses, corrections, disputes, and prospective program changes. No work performed before the agreement is signed is eligible.
Is this an employee job or an independent contractor engagement?
The answer depends on the actual relationship and applicable law; a title or tax form does not decide it. The intended pilot is performance-based and does not guarantee hours or earnings. TalkDoc will document classification before work begins, and any applicable minimum-wage, overtime, reimbursement, or other worker protections override inconsistent program language.
Expressions of interest
Tell us how you would grow access without compromising trust.
Email a short introduction with the role, your city and state, relevant experience, familiarity with commercial-plan operations, and how you would preserve consumer or clinician privacy.
Important role information
No contract or authorization. This page invites expressions of interest and does not create employment, an independent-contractor relationship, an offer, a promise of work, or authority to act for TalkDoc. Only a fully signed written engagement authorizes activity.
Compliance controls. Nothing on this page authorizes a payment prohibited by law, a payer agreement, a professional-entity requirement, or TalkDoc policy. TalkDoc may decline or exclude activity that does not satisfy the applicable review.
Clinical boundary. Clinical services are provided by licensed clinicians through an independently owned professional entity. TalkDoc, Inc. does not practice medicine. These roles are nonclinical and cannot direct care or speak for a clinician or professional entity unless specifically authorized.
Written terms control. Compensation, classification, eligibility, attribution, invoicing, payout, expenses, taxes, disputes, confidentiality, data handling, and termination are governed by the signed engagement and applicable law. Review TalkDoc’s Privacy Policy and Terms.