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How to get Medi-Cal coverage in Merced County

Plain steps, in plain words

Getting covered should not take a specialist to understand. This is what to do, who to call, and what to have ready.

Application methods, office locations, and follow-up expectations for Merced County residents.

Merced County Human Services Agency (HSA) processes Medi-Cal applications. Apply online through BenefitsCal, over the phone, or at local customer service centers.

Where to start

  • Online: Complete the BenefitsCal application at https://www.benefitscal.com and upload any required documents.
  • Phone: Call 209-385-3000 Monday–Friday, 8 a.m.–5 p.m.
  • In person: Visit 2115 Wardrobe Ave, Merced for assistance.
  • Drop-off: Use secure document drop boxes at HSA offices if you cannot stay for an appointment.

You may be asked for proof of income, residency, and identity. Households with children or pregnant people may qualify for expedited processing.

After you apply

  • Respond quickly to HSA requests for additional information.
  • Check BenefitsCal or mailed notices for your approval letter and managed care enrollment packet.
  • Complete annual redeterminations on time to keep benefits active.

Where to go

More on Merced County

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