How to get Medi-Cal coverage in Santa Cruz County

Application options, local offices, and follow-up steps for Santa Cruz residents seeking Medi-Cal.

The Santa Cruz County Human Services Department (HSD) manages Medi-Cal enrollment. Residents can apply online, by phone, by mail, or at customer service centers in Santa Cruz and Watsonville.

Ways to apply

• Online: Submit your application through BenefitsCal (https://www.benefitscal.com).
• Phone: Call 888-421-8080, Monday–Friday, 8 a.m.–5 p.m., for application support or to request an interpreter.
• In person: Visit 1020 Emeline Ave, Santa Cruz or 18 W. Beach St, Watsonville for drop-in assistance.
• By mail: Send completed forms and documentation to HSD, 18 W. Beach Street, Watsonville, CA 95076.

You will receive a notice in the mail or via BenefitsCal with your eligibility decision. Santa Cruz participates in express lane enrollment for eligible CalFresh and CalWORKs participants.

Keep your coverage

• Complete annual renewal forms by the stated deadline.
• Report address, income, or household changes within 10 days through BenefitsCal or by calling HSD.
• Ask for assistance if you have disabilities or language needs; HSD offers accommodations at no cost.

Where to go

• Santa Cruz Human Services Medi-Cal — County overview of Medi-Cal eligibility and application paths.
• BenefitsCal