You don’t have to find the way alone. We help California Medi-Cal members check their coverage, meet a licensed clinician, and start care on video.
Coverage comes first
We check your Medi-Cal plan and your county before anything else, so you never wait on a door that isn’t open. With a qualifying plan, your care costs you nothing.
STEP ONE
Make an account and tell us your Medi-Cal plan and your county. We check your coverage and what is open before you get your hopes up.
STEP TWO
When your coverage and a clinician’s schedule allow it, choose psychiatry, therapy, or both. A licensed clinician makes every clinical decision.
STEP THREE
Talk on video from wherever you feel comfortable. When appointments are open, many people are seen in about a week.
Your clinician leads.
A licensed clinician runs the visit. The evaluation, the treatment plan, and any prescriptions, when they are appropriate, all come from them.
What you’ll need
A quiet place, a steady connection, and a few minutes before the appointment to join the link.
What the software does
AI may help with scheduling, and with a few limited tools. It does not diagnose, it does not prescribe, and it does not take the place of your clinician.
The right diagnosis opens doors
A careful diagnosis is more than a label. It can be the key to care, to time to get better, and to support you may be entitled to. We help you find out what may be possible for you.
About TalkDoc ➝What you can ask for
- A careful evaluation and a clear diagnosis from a licensed clinician.
- Medical documentation that can support a request for medical leave from work or school.
- Referrals toward rehabilitation and ongoing treatment when your clinician thinks it is right for you.
- Plain-language help understanding your Medi-Cal coverage and your rights.
Every situation is different. Decisions about medical leave, rehabilitation programs, and benefits are made by employers, schools, health plans, and public programs under their own rules. Your clinician and your care team help you understand your options.
No false promises
Making an account does not guarantee coverage, a particular clinician, or an appointment date. Plan rules, referrals, authorizations, and open appointments all still apply.
If a step does not work out, whether it is coverage, a referral, or timing, we tell you plainly and help you look for the next one.
TalkDoc is not an emergency service. If you are in danger, call 911. For crisis support, call or text 988.
Would you rather talk to a person? Call (650) 265-2707, Monday to Friday, 8am to 5pm PT.