If you have a disability
Free aids and services so you can communicate with us well, such as qualified sign language interpreters and written information in large print, audio, accessible electronic formats or other formats.
Everyone is welcome
in our care.
TalkDoc complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Aids and language services, at no cost.
Ask for them when you sign up, before a visit, or at any time. They are free.
If your primary language is not English
Free language services, such as qualified interpreters and information written in other languages.
To ask for these services, email support@talkdoc.com or call (650) 265-2707, weekdays 8 AM to 5 PM PT. Our Accessibility statement explains more about accommodations.
If you believe we fell short.
You can file a grievance with TalkDoc, with the federal Office for Civil Rights, or with both.
With TalkDoc
Civil Rights Coordinator
If you believe TalkDoc has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with our Civil Rights Coordinator by email or phone. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
- support@talkdoc.com
- Phone
- (650) 265-2707
With the federal government
U.S. Department of Health and Human Services, Office for Civil Rights
You can also file a civil rights complaint with the Office for Civil Rights, electronically through its Complaint Portal, or by mail or phone.
- Complaint Portal
- ocrportal.hhs.gov
- U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
- Complaint forms
- hhs.gov/ocr/office/file
Help in your language.
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (650) 265-2707.
- Español
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (650) 265-2707.
- 繁體中文
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (650) 265-2707。
- Tiếng Việt
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (650) 265-2707.
- Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (650) 265-2707.
- 한국어
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (650) 265-2707 번으로 전화해 주십시오.
- Հայերեն
ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք (650) 265-2707:
- فارسی
توجه: اگر به زبان فارسی گفتگو میکنید، تسهیلات زبانی به صورت رایگان برای شما فراهم میباشد. با (650) 265-2707 تماس بگیرید.
- Русский
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (650) 265-2707.
- 日本語
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(650) 265-2707 まで、お電話にてご連絡ください。
- العربية
ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (650) 265-2707.
- ਪੰਜਾਬੀ
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। (650) 265-2707 ਤੇ ਕਾਲ ਕਰੋ।
- ភាសាខ្មែរ
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (650) 265-2707។
- Hmoob
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau (650) 265-2707.
- हिंदी
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। (650) 265-2707 पर कॉल करें।
- ไทย
เรียน: ถ้าคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (650) 265-2707